Terms and Conditions.

General
These general terms and conditions apply to all agreements concluded with Windmillkey (Chamber of Commerce no.63557444, VAT identification number NL855290390B01). By ordering you indicate to agree to the terms and conditions. Windmillkey reserves the right to change and / or expand these general terms and conditions. The sale comes after placing an order on Windmillkey.com

Ordering

Ordering via the online shopping cart on Windmillkey.com: After ordering you will receive a confirmation e-mail. You choose your payment method, iDeal, PayPal or Bank transfer. Check when placing your order if your e-mail address has been entered correctly. If you enter an incorrect e-mail address, you will not receive an automatic order confirmation and we will not be able to reach you. Please contact us via info@windmillkey.com if you have any problems.

Ordered items that are in stock will be sent within 3 working days after receipt of payment. You will be notified if Windmillkey is unable to make an order.

Pay
You choose your payment method yourself.
a) iDEAL
Safe and fast online payment via your own bank with iDEAL. The amount will be transferred immediately so that the item can be delivered to you quickly.
b) Prepayment by bank transfer
Payment via transfer to Rek.nr: IBAN IBAN NL80 KNAB 0259 0769 29 KNAB, in the name of Windmillkey, stating the order number (BIC: KNABNL2H). Once the payment has been received, the item will be sent within 2 working days.

Shipping costs
Send in the Netherlands is € 3.95. However, shipping is free above an order of € 49.95. Abroad, other shipping costs are charged per country.
Windmillkey is not liable for loss of or damage to items during shipment by post.

Returns and exchanges
Exchanging and returning items ordered online at Windmillkey is possible under certain conditions (postage paid Windmillkey). The following conditions apply to return / exchange:

Products that can not be exchanged or returned:
For our products with engravings that have been made specifically to the wishes of the customer, they can not be returned. You can only return the engraving products if it is an error on our part.

Products that can be exchanged or returned are Windmillkeys in original condition:
1. Exchange or return is possible within 30 days after receipt of the order. First send an e-mail to info@windmillkey.com that you will return an article.
2. The item is in its original state, complete, not used, worn, washed out, engraved or damaged. We can SEE if an article has been washed out or worn.
3. Supplied is the order number and name of the buyer.

Windmillkey reserves the right to reimburse return products partially or not at all if the items are not in the original packaging as far as possible, are damaged, the articles have already been used or that the return is not received within 30 days from the date of receipt. has been sent to us. The risk of loss or damage during transport is for the sender.

If you have any complaints or suggestions, let us know by sending an e-mail to info@windmillkey.com. Windmillkey will always respond, however we are not liable for spill stains or removal attempts, etc.

Complaints about an item that was purchased more than 2 months ago are not taken into consideration.

Privacy of your data
Your data will only be used for the correct processing of the order. Personal data will never be provided to third parties.

Materials
The buyer indicates to be aware of the fact that leather “lives.” The leather becomes smoother and can be discolored by the sun and multiple use. Windmillkey has made all products by hand.

Windmillkey is collaborating with Fruitleather Rotterdam to produce a Windmillkey X Fruitleather. Fruitleather is transforming leftover fruits into durable leather-like material. Fruitleather are hand-made and use mostly natural products in the manufacturing process. The fruit they used would have been turned into waste, if they had not produced the sheets with it. Due to this nature, each sheet is a unique material and the sheets can show variations in texture, in consistency and in appearance. We are using part of the sheets to make a Windmillkey out of fruitleather. Application of Windmillkey X Fruitleather is entirely at your own risk.

Liability
Despite the careful composition of this website, Windmillkey is not liable for any direct or indirect damage that could arise from the use of the products, materials or information offered herein. Despite the constant care and attention we pay to our webshop, it is possible that the information that is published is incomplete or incorrect. Errors (in data processing), however, can not always be prevented. This mainly (but not limited to) relates to the stock of the products. Making the Windmillkey’s is a labor-intensive caraway. If the buyer has ordered a product that is no longer in stock, Windmillkey will contact the buyer with the message that the Windmillkey will be made for him / her with the expected delivery time. No rights can be derived from the contents of this website in any way whatsoever.

General Terms and Conditions – Windmillkey, 2019.